Slack Directory

Tech Lead @Nav - I love programming and technology. As often as I have time, I program and build stuff on Salesforce, web-related, or other technologies and languages.

Customer Service Expert with an emphasis on the technology used to support it. Have experience in training, process documentation and improvement, operations, development, QA, technical writing, business analysis, web development, motorcycle repair hospitality and farm work.

Salesforce Certified World Traveler

Strategic Operations Specialist and GHL Expert with 7+ years of experience optimizing business processes through automation, CRM systems, and workflow design. Proven success across SaaS, healthcare, and consulting industries, driving revenue growth and operational efficiency through API integrations, performance analytics, and data-driven decision-making. Recognized for strategic planning, cross-functional collaboration, and delivering scalable, results-oriented solutions.

I have been in the Salesforce ecosystem since 2018. I started as a functional consultant and I have evolved into a Project Manager/Director. I still like being hands-on with the product though. I don't a specific area of expertise, I have worked a lot on Sales Cloud and Service Cloud, and on many quite advanced custom data models. This is also why I love Solution architecture, and I have the ambition to become a Certified Architect very soon I hope! I am really invested in the Trailblazer Community and wish to be as invested in the Slack Community!

I’m Ricardo Villamar — a Slack-whispering, systems-slaying, automation-obsessed engineer who blends tech mastery with people-first precision. 🎯 With over 20 years of experience in IT and a passion for simplifying the complex, I specialize in transforming collaboration tools like Slack, Google Workspace, and Okta into smooth, secure, and scalable solutions. Whether it’s taming unsanctioned workspaces, building automation that saves hundreds of hours, or designing intuitive onboarding workflows — I bring structure, clarity, and a touch of creativity to every project. Outside of work, I’m a devoted husband, proud dad, man of faith, and forever curious. I love finding new places to eat, diving into financial strategies, and bringing purpose into everything I do — whether it’s tech, leadership, or life.

Fertilizing Brands, just commercially. A commercial creativist by lifestyle, socio-economic entrepreneur by choice and metalhead by nature; I believe in making things happen and making the most out of it. Zest is a necessity and quirk is an add-on. When it comes to design, concept is the law.