I specialize in back-office support, logistics, and process optimization, ensuring smooth workflows and seamless coordination between teams. My expertise includes scheduling, client communication, pricing strategies, and team training, allowing businesses to operate efficiently and deliver exceptional service.
With experience in international logistics and supplier management, I have worked with global markets, overseeing shipments, negotiations, and compliance processes to facilitate successful transactions across borders.
Beyond logistics, I am also a UX/UI designer, combining creativity with strategic thinking to develop user-friendly digital experiences that align with business goals.
I thrive in fast-paced environments, problem-solving challenges, and collaborative projects. Fully bilingual in English and Spanish, I’m always eager to connect, innovate, and contribute to impactful initiatives.
Let’s collaborate!
Work Availability
- full-time
Work Experience
Back Office Coordinator for Roofing Contractors
Family Gutters
Feb 13, 2024 - Present
Credentials from
Slack DirectoryApr 1, 2025
Apr 1, 2025
Slack Connect 
Slack Connect
- Slack Connect
- Working in channels with other organizations
- Working in channels with customers
- Manage Slack Connect channels
Apr 1, 2025
Apr 1, 2025
Slack for Customer Service 
Slack for Customer Service
- usage
- utilization
- adoption
- engagement
- analytics
- success metrics
- Slack Admin
- Slack Champion
- Customer Success
- Slack Customer Service
- Customer Service
- Customer Support