Dedicated Network Analyst with over 15 years of experience in telecommunications and IT. Skilled in Cisco technologies, fiber optic networks (SDH, GPON), and SLA management. Passionate about delivering innovative network solutions and optimizing operational performance. Seeking to apply my expertise in dynamic environments to drive network efficiency and reliability.
Work Experience
NOC Analyst I
Embratel
Jul 15, 2013 - Apr 22, 2024
Credentials from
Slack DirectoryFeb 19, 2025
Feb 19, 2025
Feb 19, 2025
Feb 19, 2025
Slack Canvas 
Slack Canvas
- project management
- digital collaboration
- digital skills
- collaboration tools
- document sharing
Feb 19, 2025
Feb 19, 2025
Slack for Customer Service 
Slack for Customer Service
- usage
- utilization
- adoption
- engagement
- analytics
- success metrics
- Slack Admin
- Slack Champion
- Customer Success
- Slack Customer Service
- Customer Service
- Customer Support
Feb 18, 2025
Feb 18, 2025
Etiquette & Productivity 
Etiquette & Productivity
- Slack Productivity
- Customize notifications
- Customize sidebar
- Slack apps and integrations
- Advanced search
- Emojis
- Threads
- Pinning items
- Channel conventions and structure
- Working on distributed teams
- Slack Etiquette
Feb 18, 2025
Feb 18, 2025
Slack Connect 
Slack Connect
- Slack Connect
- Working in channels with other organizations
- Working in channels with customers
- Manage Slack Connect channels
Feb 18, 2025
Feb 18, 2025
Project Management 
Project Management
- Project management
- Slack Etiquette
- Slack productivity
- Workflow automation
- Working in channels with other organizations
- Working on distributed teams
- Channel conventions and structure
- Workflow Builder
- Slack Connect
- Slack apps and integrations
- Emojis
- Threads
Feb 17, 2025
Feb 17, 2025
Slack Basics 
Slack Basics
- Create channels
- Manage messages
- Search in Slack
- Upload files to Slack
- Pinning items
- Send reminders
- Adjust notification preferences
- Data mining